Return and Refund Policy

Due to the digital nature of our products, all sales are final.

Once a digital product has been purchased and delivered, we cannot offer refunds, returns, or exchanges.

Please read product descriptions carefully before purchasing.

Exceptions may be considered if:

• You receive the wrong files.

• Your files are corrupted or inaccessible.

• There is a technical issue preventing delivery.

If you experience any of these issues, please contact us within 7 days of purchase and we will work to resolve the problem promptly.

By purchasing from our store, you acknowledge that you are purchasing a digital download and no physical product will be shipped. and agree to this Refund Policy..

If you have any questions or concerns about this policy or wish to exercise your rights, please contact us at emilyy@crochena.shop